Alternativa a Yotpo : descubre Loyoly, el mejor software de fidelización de clientes

What actually changed at Yotpo

Your loyalty programme is now the third priority at a company that just sold its second one.

Late 2025

Email & SMS discontinued, customer base sold to Attentive

-34%

of staff cut,
including the London team

None of that makes Yotpo a bad reviews platform, it isn't. But if you run loyalty there, two things follow. The flows you built are now somebody else's product. And loyalty is competing for a roadmap against the module that pays the bills, which has never been loyalty.

That's the question worth asking before you renew: not is it working, but who is going to make it better next year.

Last verified: October 2026. Sources linked.

Who this page is for

If reviews are the job, stay where you are.

STAY ON YOTPO

If your primary use case is collecting and syndicating reviews at volume, Yotpo does that well and we'd tell you so.

THIS PAGE IS FOR THE OTHER CASE

You have a programme, it hands out points, and you can't show what it returns.

Your best customers buy, and that's all you're allowed to reward.

Your in-store customers and your online customers are two different people in your data.

Every time you want to change a mechanic, it takes a developer or a ticket.

Who this page is for

If reviews are the job, stay where you are.

La mayor biblioteca de misiones del mercado.

40+ misiones de engagement mientras Yotpo se queda en la compra y la reseña. Tus clientes ya no solo acumulan puntos: se convierten en tus embajadores a través del UGC, lo social, los referidos y los opt-ins.

Instagram Story

Reel

TikTok

Product photo

Google review

40+ mechanics

Un experto que conoce tu programa, no un ticket perdido en la cola

Un responsable de cuenta acompaña tu marca todo el año: onboarding, optimizaciones, preguntas del día a día, con una respuesta en menos de 2 minutos. Mientras que el soporte prioritario de Yotpo queda reservado a las grandes cuentas.

Una experiencia omnicanal realmente nativa, online y en tienda

Wallet Apple & Google in-house, push geolocalizados, earning y redemption en tienda vía Shopify POS, Cegid y Fastmag. Yotpo depende de un partner externo para el wallet y se limita a Shopify POS.

3/4 of our Shopify reviews mention support by name.

Loyoly vs Yotpo, punto por punto.

Biblioteca de misiones de engagement

Solid

Better. If reviews are your main job, this is their strength

Valoración Shopify App Store

40+ (stories, reels, TikTok, UGC, cross-platform reviews)

4,7/5

Valoración G2

4,5/5

4,3/5

Acompañamiento

CS dedicado, respuesta < 2 min

Reservado a grandes cuentas

Tiempo de implementación

Unos días

Varias semanas

What reaches your CRM

Opt-in, behavioural and declarative first-party data (80 loyalty events)

Points and tier sync to supported tools

Product focus

Loyalty & engagement

One module in a reviews-first suite

Billing

One platform, one invoice, no overage fees

Per product line

Support

Dedicated Account Manager, all plans, <2 min median response

Dedicated CSM on higher tiers

Entry price

£99/month

£199/month loyalty · £368/month with reviews

Shopify App Store

5.0/5

4.7/5

Precio de entrada (programa de fidelización)

99€/mes

199$/mes

Verified October 2026 from public pricing and documentation. Something changed? Tell us and we'll correct it.

The part that isn't in the table

Your CRM already segments.
It just can't see the half that matters.

What Klaviyo can observe

Opens

Clicks

Browsing

Orders

A Klaviyo segment sends a message.

What Loyoly adds · 80 loyalty events

Missions completed

UGC submitted

Referrals made

Points earned & spent

VIP tier reached

A Loyoly segment drives the programme itself, which missions appear, which rewards unlock, which push fires. Every entry and exit sends an event back to Klaviyo, so your flows get sharper too.

We don't replace your CRM. We feed it the half it's been missing.

They already made the move

What switching actually returned

La Belle Boucle

Beauty · ~9,000 orders/month

“Loyoly is 15 to 20% of La Belle Boucle's total revenue. And customers in the programme have 2× the LTV.”

€969,400

generated in 7 months

73%

repeat rate

Previously paying Yotpo ~€2,000/month for loyalty, referral and reviews.

“The programme is already 18% of our revenue. Our average LTV is €120, the Loyoly cohorts are around €150.”

Health & supplements

“Referral has become an acquisition channel in its own right. €140K in revenue, 7,000 opt-ins collected.”

Fashion & accessories

“one line result”

NUTRIMUSCLE

Price, and the bill you can't predict

The number that moves isn't the monthly fee

Most brands leaving a loyalty tool don't leave over the list price. They leave over the invoice they didn't see coming: the overage on a good month, the module that turned out to be billed separately, the price that moves when the programme works.

From

£99

/month

✓ One platform

✓ One invoice

✓ No overage fees

Your best trading month should not produce your worst invoice.