Changes & Updates

We've added new one-click sharing buttons to your referral module: WhatsApp, Messenger and X.

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The aim?

Enable your customers to share their link via their favourite channel, in an instant, and thus increase the number of referrals 🚀

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Of course, you can customize the icons displayed from your back office.

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Good news: the "Birthday" mission is now fully automated! 🥳

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Until now, your customers had to manually enter their date of birth to validate this mission.

Now, Loyoly automatically validates it based on the customer data already present in Shopify.

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Result: no more user action.

Points are credited instantly, as soon as a date of birth is detected in the corresponding field. 🎁

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You can now define a start and end date for each scenario.

Result: these only run for the desired period, without lifting a finger. 🙌

Nothing could be better for reducing the risk of error and simplifying the management of your marketing operations.

Until now, your automations could trigger actions (points, rewards, add to a list...) but it was difficult to measure their business impact directly.

Now you can, with the new "Revenue Generation" property! 🚀

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Thanks to this property, each action in a scenario can be linked to a conversion window (1, 3, 7 or 14 days).

Any purchase made by a user within this period will automatically be attributed to the automation concerned as generated revenue.

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The objective: measure the true commercial impact of your automation scenarios and understand which loyalty actions actually generate sales.‍

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Loyoly also integrates with Splio.

You can now manage your loyalty program emails directly from your CRM.

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In concrete terms, this integration enables you to:

• Appear as the sender of your emails to maximize your open and click-through rates.
• Automatically synchronize your users' opt-ins (via the dedicated mission).
• Personalize your messages with Loyoly variables (points balance, number of referrals, birthday, etc.).
• Create customized workflows based on your loyalty program events.
  

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If necessary, follow this guides:

• Integrate Splio with Loyoly

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Loyoly also integrates with Braze.

You can now manage your loyalty program emails directly from your CRM.

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In concrete terms, this integration enables you to:

• Appear as the sender of your emails to maximize your open and click-through rates.
• Automatically synchronize your users' opt-ins (via the dedicated mission).
• Personalize your messages with Loyoly variables (points balance, number of referrals, birthday, etc.).
• Create customized workflows based on your loyalty program events.
  

And customer data (missions completed, rewards used, referrals validated, VIP Tiers, etc.) can also be stored as attributes.

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If necessary, follow this guides:

• Integrating Braze with Loyoly

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Your "Users" tab has been revamped to offer you a clearer, more intuitive and, above all, more useful experience on a daily basis.

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In concrete terms, this redesign enables you to :

• Easily view your customers' activity: loyalty points (earned, used or expired), orders, referrals, missions...
• One-click access to their key information: contact details, Third-Party VIPs, available rewards, referral links...
  

All in one place.

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The aim: to help you better understand your customers' commitment and manage your program like a true loyalty CRM.

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Loyoly now integrates with Guaranteed Reviews Company.

You can now automatically reward users who leave a review following their order, whether it's a product review or a merchant review.

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If necessary, follow this guide to help you:

• Integrating Guaranteed Reviews Company with Loyoly

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A new "Send event to Klaviyo" action makes its appearance.

This new feature lets you automatically send customized events to Klaviyo whenever a condition or trigger occurs in Loyoly.

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The aim?

Create a real bridge between your engagement and loyalty actions and your CRM campaigns.

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In concrete terms, you can :

• Create your own Klaviyo events directly from your Loyoly back-office.
• Include dynamic properties (order amount, points earned, mission completed, etc.) to enrich your events.
• Synchronize your loyalty scenarios with your CRM messages, triggering ultra-personalized emails or WhatsApp messages in Klaviyo.

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If you need help, follow this guide.

We are very proud to announce the official launch of Automations, our brand new hyper-customisation feature. ✨

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Gone are the days of fixed post-purchase paths, cloned mechanics and standardized experiences.

With Automations, every customer now has a unique experience, tailored to his or her image.

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In just a few clicks, create powerful, highly targeted, custom journeys:

1. ‍Choose a trigger: an order placed, a referral validated, a mission completed, a reward redeemed…‍
2. Add your filters and conditions: cart amount, number of accumulated purchases, VIP tier, city, or even a specific product in the order.‍
3. Define your actions: grant points, apply a discount, trigger a Klaviyo flow, add the customer to a list, and more.

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Each profile enjoys an experience that truly matches who they are.

Beyond the journeys, it’s your results that improve:

• More personalization: your customers feel understood and valued.
• More engagement: your communities stay energized with targeted operations all year long.
• More business: watch repeat purchases and average order value increase.

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🔥 Automations is now available on your Loyoly platform.‍

Now is the perfect time to test, experiment, and prepare for a memorable Q4.

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