Loyalty isn’t a one size fit all.

From first purchase to brand advocacy, design smart scenarios that drive engagement, boost repeat sales, and prevent churn, all at scale.

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Loyoly's automation engine

Create tailored loyalty programs

Loyoly's automation benefits #1 : Personalisation

Boost your Average Order Value (AOV)

Loyoly's automation benefits #2 : Boost AOV

Create momentum with special events

Loyoly's automation benefits #2 : Community animation

Build deeper customer relationships with your own flows

Triggers

Conditions

Actions

Select the right trigger

It all begins with the right trigger, that special moment when your automation comes to life. Think of it as catching the perfect opportunity to engage your customer.

From a purchase made to a referral completed, a mission achieved, or a reward redeemed… you can choose from a wide range of events to activate your workflow.

Integrated into your marketing stack

Behaviour-related triggers

Precise filters for specific use cases

Triggers, first step of automations

Triggers

Conditions

Actions

Create conditions based on customer behavior

Once your trigger is defined, you can refine it with conditions. Conditions let you go beyond simple actions and adapt them to each customer’s behavior, profile and level of engagement.

Filter by purchase history, total spend, VIP tier, location, or even how active they are on social media, so everyone gets what makes sense for them.

Customer property-based conditions

Customer actions-based conditions

Conditions, second step of automations

Triggers

Conditions

Actions

Define the right action for the right profile

Finally, decide what happens next. Pick the action that will delight your customer and make them want to come back. Points, vouchers, discounts, exclusive perks, early access… the options are endless.

And because you’re matching the right action with the right profile, every interaction feels thoughtful, not generic.

Add loyalty points

Offer rewards

Add in a specific list

Actions, third step of automations

A ready-made library for post-purchase engagement.

Boost retention, grow AOV, and re-engage inactive customers with plug-and-play automations designed for smarter post-purchase journeys.

Rewards

Encourage referrals by offering an extra reward after 3 referrals

Give an additional bonus to customers once they complete 3 successful referrals.

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Conversion

Boost repeat purchases by offering a 7-day voucher after the first purchase

Send customers a 7-day voucher after their first purchase to encourage them to place a second order.

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Rewards

Increase AOV by rewarding orders that include a specific product

Reward customers with bonus points when their order contains a specific product.

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Rewards

Increase AOV by rewarding orders above X£

Grant extra points to customers whose order value exceeds X£.

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Rewards

Increase AOV by rewarding orders with multiple products

Give bonus points to customers who purchase more than one product in their order.

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Loyalty

Add to a list when an Instagram mission is completed

Add customers to a list once they successfully complete an Instagram mission.

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Conversion

Add to a list when a specific product is ordered

Automatically add customers to a list when they buy a specific product.

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Loyalty

Create specific missions based on the store of purchase

Assign tailored missions to customers depending on which store they purchased from.

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Rewards

Reward subscribed customers more if the order has a tag

Add extra points to subscribed customers when their order includes a specific tag.

Use this template

Join the waiting list.

Be among the first to access our new automation feature. Sign up today and get early access as soon as it’s live.

Loyoly is a post-purchase engagement platform that orchestrates journeys via +40 mechanics to boost LTV and social proof, while reducing CAC.

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